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Late Shipments

Isolate shipments that are more than 5 days past the Service Level Agreement (SLA) date.

Improve CX

INDUSTRY

3PL

Apparel & Fashion

Consumer Electronics

Consumer Goods

Cosmetics

BUSINESS FUNCTION

Supply Chain

Problem

Shipments exceeding their SLA delivery dates can lead to customer dissatisfaction, late delivery penalties and possible loss of business.

Insight

Review of shipping and tracking data reveals specific shipments that are significantly delayed beyond their SLA terms.

‍Impact

By identifying and addressing late shipments, the company can take corrective measures, improve customer satisfaction, and avoid penalties or loss of reputation due to unmet SLA commitments.

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