Transform Customer Operations with Real-time Insights

No more data team bottlenecks. Lumi AI gives your customer success teams the power to extract valuable insights instantly using plain language.

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Reduce
Response Time

Respond to urgent customer data requests in real time. Lumi AI allows your customer success teams to operate independently of the data team.

Improve Customer Satisfaction

Leverage Lumi AI to focus more on understanding customer needs rather than coordinating on dated requests.

Predict & Mitigate Churn

Track customer retention and recognize those at risk of churning across any time period or geographical region with Lumi AI.

Maximize Upsell/ Cross-Sell

Use Lumi AI to identify patterns in customer purchasing behavior that can reveal opportunities for upselling or cross-selling, boosting your revenue.